You will be working with businesses in various sectors across South Yorkshire to identify and convert into sales, their training needs. This will be done through implementing a telesales operation and conducting customer-facing appointments to effectively market the products and service of the company. Your objective is to build and maintain relationships and book delegates onto a range of training events to suit their needs
DUTIES:
•Engage businesses both over the phone and face to face
•Generate sales opportunities in line with specific marketing campaigns and company targets
•Maintain and develop the in-house computerised customer database in accordance with the customer care and satisfaction plan
•Assist in the identification and development of training services and products demanded by local businesses to optimise quality of service and business growth
•Plan, prioritise, monitor and report on personal sales activities in line with agreed targets and timescales
•Maintain and develop existing and new relationships with internal and external customers and partners through planned customer support
•Attend network meetings and events as required along with training opportunities identified in the personal development plan
•Working with the Commercial Training Manager, contribute to the development and implementation of a marketing strategy for the commercial training service
•Assist in the support of other members of the team as when necessary
SKILLS/EXPERIENCE:
•Proven track record in a sales environment – both over the telephone and customer facing (essential)
•Administration (essential)
•Computer literacy (essential)
•Time management (essential)
•Client Management databases (desirable)
•Negotiating, promoting and influencing (essential)
•Needs of SME’s (desirable)
•Marketing strategies (desirable)
•Funding mechanisms (desirable)
•Training programmes (desirable)
PERSON SPEC:
•Good Standard of Education
•Mature and friendly disposition
•Articulate
•Confident
•Smart and professional appearance
•Excellent telephone manner
•Full, clean UK Drivers Licence
•Own Transport