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Compliance Manager - Financial Services / Insurance

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  • Posted By: Right Click Recruitment
  • Address:
    • No2 Nidd Court, Summerbridge
    • Harrogate
    • HG3 4JW
  • Contact: 0845 053 3460
  • Date Posted: 30th Sep 2008
  • Salary: £35000 - £40000 per annum + Bonus
  • Location: Rotherham
  • Reference Code: 10143009
  • Views Since Posting: 127
  • Full Description:

    Compliance Manager - Financial Services / Insurance

    Rotherham, South Yorkshire

    £35,000 - £40,000 + Bonus


    As a leading provider of outsourced customer contact services to the Financial Services and Insurance Industries, our client delivers a wide range of outbound sales campaigns to a broad mix of clients from large Blue Chips down to niche product providers. Having undergone considerable growth over the last 2 years they are now looking for a dedicated Compliance Manager to take overall responsibility for enhancing their existing compliance framework and establishing a robust compliance infrastructure that allows for the development of additional service propositions.

    This is an extremely broad position with both an operational and a client facing remit. You will be responsible for building, implementing and owning a robust but practical compliance framework that facilitates the continued growth of non-advice and advice-lead sales functions - including working closely with the HR and Training teams to ensure that the necessary compliance procedures are embedded in every aspect of employee induction and development. Once implemented, you will manage the QA team to ensure that all sales activity is delivered in line with the framework and that calls are compliant with regards to all relevant industry regulations. You will also play a central role in securing new business and retaining and developing existing clients by providing assurance and ongoing reaffirmation that our client is fully compliant in all aspects of its sales activity. This will require time spent with potential and existing clients, presenting and promoting the robust compliance framework that you will have played the central role in developing.

    To succeed in this position you will be a solutions orientated Compliance Manager that actively seeks out ways to deliver results. With a thorough practical understanding of all FSA regulation - particularly but not exclusively with regards to ICOB - you will have had recent experience of managing the compliance framework within a similar sales driven environment and will have a true grasp of what is possible. Confident and articulate, you will relish the opportunity to bring your compliance skills into the business development arena, securing new business through the presentation of a robust compliance framework to both new and existing clients. It goes without saying that you will have the interpersonal skills that allow you to work across all functions of the business, bringing teams together to ensure compliance is a business enabler that sits at the heart of the operation. Practical experience of working in a large contact centre environment will prove a distinct advantage in this position - but in itself is not an essential requirement for this role.

    If you are interested in this position, please apply online. We acknowledge and regularly update all applicants on the status of their application and will contact suitable applicants for an initial, confidential conversation in which full details of the position and the recruitment process will be provided.

    right click provides the services of a recruitment agency. Our objective is to find the right person for the job through the management of a highly effective recruitment process that has been designed to represent our clients and their requirements in an increasingly homogenised recruitment market.

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