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Branch Receptionist Coordinator
This job has expired, and cannot be applied for.
- Posted By: Premiere People
-
Address:
- 4 St Pauls Parade
- Sheffield
- S1 2JL
- Contact: 0114 272 9703
- Date Posted: 26th Nov 2008
- Salary: £6.04 per hour
- Location: Sheffield
- Reference Code:
- Views Since Posting: 108
- Full Description:
Responsible to:
Regional Sales Manager, Area Branch Sales Manager and Branch Dispenser
Purpose of Job:
To provide front line Customer Service and Sales advice with Tele-appointing Support for Dispenser(s) and Branch related Administration.
Duties:
Appointments
To achieve a minimum number of appointments each week per Dispenser as agreed with Area Branch Manager
To obtain hearing test appointments using a variety of leads/client databases/walk-in and telephone enquiries in a cost effective manner
To achieve agreed minimum lead to appointment conversion levels
To maximise all opportunities and be proactive in developing new initiatives to increase Branch performance
To provide effective Diary Management for Dispensers
Administration
Record results of each Tele-appointing call on the Company’s database
Accurately complete appointment entries into diary and record outcomes
Total Tele-appointing/forward booked analysis on a weekly basis in liaison with Dispenser/s
Maintain confidentiality of client and company records
Complete branch related administration accurately and promptly by Branch computer system
Adhere to Company’s best practice procedures (Manual provided)
Sales
To be proactive in achieving monthly branch performance figure
General:
To make yourself available to attend training and meetings provided by the Company as and when required.
Presentation:
Dress in a business like manner (uniform provided)
Communicate with colleagues and clients in a professional, prompt, efficient and honest manner
Ensure working area is kept clean and tidy at all times
Ensure Branch is open for stated opening hours
Maintain Branch tidiness and cleanliness
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