IT Field Engineer - Chesterfield Region
- Rotherham
- Posted 14th Feb 2012
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Posted by:
Vertu Motors
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Salary:
£19,000 - £22,000 depending on experience
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Job Type:
Permanent
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Reference:
1499
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Job Description
IT Field Engineer
Chesterfield Region
£19,000 - £22,000 basic salary, subject to experience and Company Car
Overview
You will see from our website and our recent financial results that we are a rapidly becoming one of the Country's leading automotive retailers. We currently operate 83 franchised outlets throughout England and Scotland employing over 3,000 people and have very strong relationships with the manufacturers we represent. We are the 9th largest retail motor group in the UK and will be expanding as we drive our business forward into 2012. We are very well placed in to achieve our growth and performance objectives and are constantly building our capacity to improve the business further. We have a clear vision to become recognised as the most progressive motor retailer and are committed to supporting our colleagues through the provision of continuous training, coaching and development. Our competitive advantage lies in the quality of people we employ and we are intent on building our future on the drive, energy and talent of our colleagues. With that in mind we are selective about who we employ and expect that they drive the business forward passionately and fully in line with our values.
Role & Responsibilities
Although this role is mainly based at our Chesterfield Dealership, as a highly mobile IT Field Engineer it is critical that you are flexible in your attitude to work. You will be responsible for mobile support services to the users of Vertu Motors IT Systems and Services, nationwide. This includes:
* Set-up, maintenance and deletion of user accounts on Vertu systems
* New hardware and software installations and/or movements
* Replacement and/or repair equipment
* Maintaining all documentation, inventories, change control processes, audits and assets
* Managing 1st and 2nd line support calls as well as calls from third party companies
* Provide out of hours support on critical hardware
There may be additional ad hoc duties
Whilst the role is based in our Vauxhall Chesterfield Office it is a role that requires national travel
What we’re looking for
Irrespective of the role, the “non-negotiables” for any of our colleagues are, drive, character, attitude, energy and talent. Relevent IT experience is important to us, as can be seen by the responsibilities of the role, but is not sufficient on its own as you will need to demonstrate that you have used those attributes to achieve your goals in the past.
In addition to this you will also need to be highly mobile, self motivated and passionate about what you do.
What You Can Expect
We believe that in order to succeed and be the best motor retailer in the UK we need to have the best people working for us. Creating an environment in which colleagues can excel and achieve their aspirations is one of our core philosophies. Once you are employed by us you can look forward to ongoing training opportunities and long-term career progression. We will always be happy to listen to your ideas and discuss your development with you on a regular basis.
In terms of training and coaching we have promised, as a key priority in helping us achieve our vision, that we will invest more heavily in this area than any of our competitors. We fully endorse and support our manufacturer s’ aftersales training programmes and are committed to ensuring that all colleagues, from telephone receptionists to managers, are trained. We employ our own in-house sales and aftersales trainers and are also in partnership with Dale Carnegie® Training for our management development programmes.
As you would expect from an employer of choice, we also offer a range of benefits, including a competitive salary with performance related bonuses, childcare voucher scheme, share incentive plan and contributory pension scheme. You will also receive preferential rates on vehicle and parts purchases and servicing.
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