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Administrator
This job has expired, and cannot be applied for.
- Posted By: Blue Arrow
- Address:
- Contact: 0114 2722600
- Date Posted: 18th Aug 2008
- Salary: 6.45 per hour
- Location: Rotherham
- Reference Code:
- Views Since Posting: 358
- Full Description:
My client based in Hellaby are looking to recruit a Validations and Cash Collections Administrator on a 8 week temp to perm position.
The main duties are:
To complete all new instructions coming into the business, load new jobs and secure payment minimizing loss of revenue. To obtain credit card details and answer overflow calls from the call centre and assist the customer service department in all aspects of customer queries, invoice queries, complaints, and general enquiries in order to meet customer service standards. To speak to insurance companies to obtain payment of invoice insurance claims. To constantly strive to improve working procedures, systems, and standards of the company.
The successful candidate must be able to:
Validate all out of hours business and policyholder direct jobs passed in hours on domestic, commercial and new jobs.
Answer all overflow incoming calls in the call centre.
Chase outstanding debt.
Send reconciled statements.
Raise credit notes where required.
Answer invoicing queries.
The successful candidate must also be:
Educated to GCSE level, including Maths and English.
Able to transmit information in a clear, concise manner conveying excellent verbal communication skills.
Able to deal with difficult people and situations and diffuse potentially volatile situations.
Able to work well under pressure and to tight deadlines.
Competent to intermediate level in Word, Excel, and internal business systems.
A self-motivated individual, able to work to their own initiative.
Able to prioritise and organise work efficiently and effectively.
Energetic and enthusiastic, proactively offering solutions to problems
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