Crossroads Care Rotherham

Crossroads Care .... the people carers turn to

Crossroads Care is Britain’s leading provider of support for carers and the people they care for. We work with over 35,000 individuals and their families, helping carers to make a life of their own outside caring.

We provide the special quality of care that gives them the peace of mind to let someone else step into their shoes.

There are some 6 million people in Britain who care for others. Many of these reach a turning point, a crossroads, at which they feel they need help ...where they may simply need a break or more regular support. This is what Crossroads Care does. We are a national network of local charities employing over 5,000 trained professionals. We provide flexible services to people of all ages and with a range of disabilities and health conditions.

As a charity, we care for people not for profit. No-one cares more than Crossroads Care, not just in the scale of what we do or the 35 years experience that we have, but in the way we define care. Crossroads Carer Support Staff are not here today and gone tomorrow. They love their work, and their training and long experience means they understand what carers, and those they care for, need and feel.

They know the simple things that really matter, they do the hard jobs with a smile and they take pleasure in fitting into family life.

It’s no surprise then that Crossroads staff build long and trusted relationships and that more carers and people with care needs turn to Crossroads Care for support than to any other social care provider.

The social care system is changing, in a way that will put more control and choice in the hands of people with care needs. But it will mean a period of complexity and confusion. No-one is better qualified than Crossroads Care to guide people through new choices and processes to a better quality of caring life.

Our Services

Crossroads Care offers a full range of services for all age groups, disabilities or health conditions at any time of day or night. Crossroads Care Rotherham work within Rotherham and surrounding districts in South Yorkshire.

We are registered with the Care Quality Commission and hold a rating of '3 stars - excellent'. You can view the CQC report here.

Over the years we have developed a partnership with our funders and our services currently include:

• Respite Care for Carers
• Care to Adults with a Physical Disability
• Palliative Care for Adults
• Care for Children with a Physical or Learning Disability
• Care for Adults with a Learning Disability
• Care for Adults with a Mental Health problems
• Emergency Care Scheme for Carers
• Carers Wellbeing Project
• Continuing Care

Philosophy of Care

• Crossroads Care Rotherham respects the individuality of Carers and people with care needs and seeks to promote their choice, independence, dignity and safety. We believe that all Carers must have access to high quality services that enable them to fully benefit from a break from their caring responsibilities.
• We will respect the privacy and personal choices, lifestyles, customs, cultures and values of each person for whom a service is provided and seek to involve Carers and people with care needs in the provision, management and development of services provided by Crossroads.

We provide:

• A person centered service which works with the Carer and the person they care for to ensure that the service is provided according to their needs. The Care Co-ordinator will meet with the Carer and the person they care for prior to the commencement of service to discuss needs, agree the range of service needed and when it will be provided.
• A flexible service that can provide support when it is most needed. Crossroads Care Rotherham provides support 24 hours a day 7 days a week.
• A high quality service that is audited against the standards specified in CROQUET - Crossroads Quality Evaluation Tool, for which we have obtained Level 3
• Staff who are supervised, supported and trained to work with a wide range of disabilities and illnesses.

We aim to:

• Relieve stress in the family or for the Carer of the person with the disability
• To prevent a breakdown in care or inappropriate admission into hospital or residential care
• Supplement and complement existing statutory services and work closely with them

We offer:

• Individually tailored packages
• A person centered approach
• 24 hour emergency contact, 7 days a week
• Continuity of Care - alternative worker when your regular carer is on holiday or sick
• Flexibility
• Timed visits to suit your needs

Our packages include:

• Feeding
• Showering/Bathing
• Meal Preparation
• Assistance with eating and drinking
• Toileting
• Mobility transfers
• Assistance getting up/going to bed
• Dressing
• Assistance with medication
• Activities outside the home
• Essential Cleaning

If you think that Crossroads Care may be able to help, we will visit you at home and design a service that meets your needs.

To Make a Referral

Crossroads Care Rotherham operates an open self referral system, you can therefore contact us directly to make a referral. Please contact us by telephone or email, where we will be more than happy to help and offer further information and advice.