In the markets we enter we will be the significant industrial equipment supplier exceeding the expectations of:

• Our Customers
• Our People
• Our Stakeholders

Impact Handling distributes a range of industrial equipment and related products through a multi site network which satisfies local needs and offers significant benefits from their group scale.

• To meet and exceed our customers' needs for superior quality equipment and service.
• To provide a secure and challenging work environment for all our employees.
• To partner our franchisers to increase our leadership in established markets.
• To deliver a substainable high level of profitability and produce a satisfactory return to shareholders.

• We are commited to supplying high quality products and superior service to our customers.
• We believe in the individual, and that shared values and common purpose provide the basis of teamwork.
• We value our suppliers and share with our principles the objectives of enhancing the image and success of their products.
• We believe in conducting our business activities with commitment and integrity.
• We believe in optimising our profitability in a manner consistent with our values.

• To provide our customers with products and services that are recognised as the best.
• To be a major player in all the markets in which we participate.
• To implement employee training and development programmes that provide personal growth for all our employees and enable them to make a meaningful contribution to the company.
• To follow a strategy with objectives for consistant growth which delivers long term business security and returns for our shareholders.